Operational Manager
Are you ready to take a key leadership role in a hotel operation in one of Norway’s most exciting tourism destinations?
Live Lofoten AS is looking for an experienced and commercially minded Operational Manager who wants to lead, develop and strengthen our hotel operation.
We are looking for a leader who enjoys responsibility and understands the complete picture of hotel operations.
You are comfortable moving between financial reports, staffing plans, customer meetings and the daily operation of the hotel.
You see opportunities, but you also understand that successful hospitality is built on structure, good routines, motivated employees and attention to detail.
We believe you have:
Relevant experience from hotels, hospitality, tourism or a similar operational business
Leadership and personnel management experience
Strong understanding of operational and financial management
Experience with cost control and performance monitoring
A commercial mindset and genuine interest in sales
Strong organisational and communication skills
The ability to lead several departments and priorities simultaneously
A hands-on and solution-oriented leadership style
Good English communication skills
Scandinavian language skills are an advantage.
As Operational Manager, you will be the central link between management and the daily hotel operation.
Your responsibility is to ensure that our departments work together as one team and one business, with clear priorities and a shared focus on our guests, employees, quality and profitability.
You will combine hands-on operational leadership with financial management, staff development, sales and commercial follow-up.
Lead and coordinate the daily operation of the hotel
Manage and support the Head Chef/F&B Manager, Front Office Manager and Executive Housekeeper
Ensure strong cooperation and communication between all operational departments
Financial management and ongoing performance monitoring
Budget follow-up, cost control and KPI management
Workforce planning together with department managers
Overall personnel management and development of the leadership team
Follow-up of sick leave, working environment and HR procedures
Overall responsibility for HSE, regulatory requirements and internal control
Ensure that procedures, documentation, inspections and deviations are properly followed up
Lead regular operational and management meetings
Plan staffing and capacity based on upcoming bookings, groups and events
Take an active role in sales and commercial development
Follow up tour operators, group business, corporate clients and other key customer segments
Ensure efficient, high-quality and profitable operations
Report regularly to the General Manager
Live Lofoten is developing its position as a hotel for groups, tour operators, corporate clients and international guests.
The Operational Manager will therefore play an important role not only in running the hotel, but also in developing the business.
You should enjoy working with customers, identifying opportunities and turning bookings and enquiries into profitable business.
Our goal is to create strong cooperation between sales and operations, ensuring that what we sell can be delivered efficiently and with consistently high quality.
Live Lofoten is located in Stamsund, in the heart of Lofoten -- one of Norway's strongest and most internationally recognised tourism destinations.
We believe there is significant potential to further develop our hotel, restaurant, group business and experiences.
For the right person, this position offers the opportunity to become an important part of that development.
We offer:
A central leadership position with real responsibility and influence
The opportunity to shape and develop the hotel operation
A varied role combining leadership, operations, finance and sales
Close cooperation with the General Manager
The opportunity to build and develop a strong operational team
An international hospitality environment
Competitive terms based on experience and qualifications
The opportunity to live and work in spectacular Lofoten
We will assists with accommodation
Live Lofoten is located in the heart of Lofoten and offers accommodation, restaurant services, and activities. Our main focus is on groups, tour operators, conferences, and private events, where we aim to provide high-quality food and memorable experiences for our guests.
We are looking for someone who wants more than another management position.
We want a leader who is motivated by building a strong team, creating great guest experiences and developing a profitable hospitality business.
If that sounds like you, we would be very interested in hearing from you.