Do You Enjoy Working With People and Managing Relocation, Both Domestically and Internationally?
Do you enjoy the challenge of working with a diverse range of clients, cultures, and nationalities?
Are you detail oriented and motivated by helping to reduce the stress associated with domestic and international relocation?
This role is focused on ensuring smooth and well coordinated relocation processes for our assignees. You will succeed by being engaged, structured, and service minded, while delivering a professional, personal, and supportive experience throughout the entire relocation journey.
Job Responsibilities
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End to end responsibility for managing the relocation process for our clients, from start to finish
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Hosting initial orientation calls and ensuring ongoing follow up and communication throughout the relocation process
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Managing a wide range of relocation related needs in line with client policies, including travel and accommodation bookings, and acting as the primary point of contact for the assignee
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Ensuring database accuracy and clear, effective communication with clients, vendors, and internal colleagues
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Reviewing, approving, and following up on invoices to ensure accurate and up to date cost control for both the client and the company
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Demonstrating empathy and understanding toward assignees, while remaining proactive and responsive in time sensitive situations
Qualifications and Requirements
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Minimum 2 years of direct relocation experience, or 3 years of relevant customer service experience
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Knowledge of global mobility, international assignments, or relocation operations is an advantage
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Strong organizational skills, with the ability to work independently as well as collaboratively within a team
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Strong PC proficiency and the ability to learn and work with multiple systems
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Multilingual skills are highly preferred
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Required language skills:
Education
- College or university degree is preferred
Benefits of Working at SIRVA
At SIRVA, you become part of a team that actively supports and enables one another to succeed. Strong teamwork is a core part of our culture, and we see this as a key foundation for effective collaboration, continuous learning, and professional development in a role with varied and engaging responsibilities. This approach helps build broad competence, both for our employees and for the organization as a whole, which we are proud of.
We offer a flexible hybrid working model supported by our Work from Home arrangement and Core Flex Hours policy. Trust, openness, and strong communication are central to this model, and employees are encouraged to maintain an ongoing dialogue with their People Manager to find working arrangements that best support everyday needs.
When you apply, our Talent Team will contact you for an initial conversation.